Short answer: Download the free update from the App Store or Google Play, sign in, and pick your spa. From there you can set temperature, run pumps and lights, check SpaBoy Water Care, manage Economy Mode, and tap any error for fix steps or Ask AI. Christian Staples walks through every screen in the video below.
Watch the video
Watch on YouTube (ArcticSpaStore): New Arctic Spas App Walkthrough
Getting started
- Update the Arctic Spa app free from the App Store or Google Play, then sign in.
- On the home screen you'll see a greeting, the weather, and your spa (or a list if you have more than one).
- Tap the spa you want to control to open the main control screen.
Spa Controls
- Temperature: slide the circle on the arc, or use + / −. Set it where you want it — like a home thermostat — don't crank it all the way up or down.
- Pumps: the spa diagram highlights which jets have flow when a pump is on. Black = off, red = on. Pump 1 is two-speed (one wave = low, three waves = high). Other pumps are simple on/off.
- Lights: toggle lights from the app; color/sequence is still set from the topside when you're in the spa.
- Status: Online (connected), Econ (Economy Mode), and Heating.
Water Care (SpaBoy salt systems)
If your spa has SpaBoy, the Water Care page shows:
- Chlorine (sanitizer) and pH — green is good, yellow needs attention, red needs attention soon. Use the laminated instruction sheet we gave you for what to do.
- Tip: readings right after use can be off; check first thing in the morning for the most accurate numbers.
- Usage level (low / medium / high), cell life, Run Sanitizer (mainly for diagnosing), filtration duration and frequency, filter suspension, and filtration boost.
Related parts at ArcticSpaStore.com:
SpaBoy salt cell cartridge ·
Onzen / SpaBoy generator ·
Probe
Errors
If an error appears, tap it. You'll get fix steps, Learn More, or Ask AI.
Gear menu (top left)
- Economy Mode settings (formerly Power Management) — set times when you don't want certain spa actions (for time-of-use rates, solar, or quiet nights).
- Firmware updates
- Manuals & references
- My Spas (switch between spas)
- Network / Wi-Fi settings
Bottom navigation
- Home — main screen
- Controls — spa controls
- AI — ask Arctic Spa questions
- News — specials and owner notices
- Profile — your account and spa info
Use the ? icon for an in-app tour, and the bell for notifications.
Need more help?
FAQs and support: ArcticSpaStore.com/support
Email support@ArcticSpaStore.com or call 801-483-1001. Visit us in Salt Lake City, American Fork, or St. George. Shop everything for your Arctic Spa, with free home delivery, at ArcticSpaStore.com.